Terms Of Services (TOS)

          1. OBJECT

1. These general conditions have as their object the rules to use the services offered by Private-Hosting (below only Private-Hosting). The Service offered by Private-Hosting consists in making available, on the contrary, a shared hosting space on servers owned by Private-Hosting. Such hosting service may be used by the user for the sole and sole purpose of installing and using dedicated servers of the ordered application. Private-Hosting reserves the right to expand and/or modify the range of features offered within the Service. If, in the light of the specifications of any new features, it is necessary to integrate or adapt these General Conditions. Private-Hosting will communicate the aforementioned innovations in an appropriate manner. The user is responsible for the telephone costs of connecting to the server itself and any other additional costs that may be provided.

   2. DURATION OF THE CONTRACT

   The use of the Service has a specific duration in relation to the production cycle in months predetermined at the time of purchase.

   3. RESERVE

   Access and administration of the Service are authorized through the use of one or more keywords (Password). The customer is obliged to keep the password with the utmost care, keeping them secret for the duration of this agreement, except in cases where a password is required in order to allow access to the service to different users with respect to the contract. The customer will be solely responsible for any data caused by the knowledge, or use, of these passwords. The customer must immediately notify Private-Hosting of the theft or loss of the password.

   4. ACTIVATION AND SUSPENSION AND BAND LIMITATION

   Payment is made in advance for the chosen period. Payment must be made before the set-up of the ordered service begins. In case of renewal, payment must be received within a maximum of 24 hours after the deadline. In the event that payment is not received, the service(s) concerned will be suspended, and subsequently canceled. In the event of DDoS attacks such as to compromise the stability of the connection, Private-Hosting reserves the right to suspend the service for 24 hours without prior notice. In case of use of bandwidth greater than 5TB/month, Private-Hosting reserves the right to suspend the service until the beginning of the following calendar month.

   5. USE OF THE SERVICE

   The customer may use the service according to the specifications relating to each feature. In particular, the administration of the game server for its correct use will be at its full charge and, where the customer finds it impossible to carry out such management, Private-Hosting undertakes to provide the necessary support according to the terms listed in this same contract in point 10. The possibility of transferring the rental contract to third parties, free of charge or onerous, temporarily or permanently, without the written consent of Private-Hosting is excluded. The customer assumes civil and criminal liability if the service is used for unlawful purposes such as hosting illegal material: Private-Hosting cannot be held responsible.

   Private-Hosting does not provide "clean" IPV4 services and will not be able to change the primary ipv4 address of your VPS server in any way. The assignment of added ipv4s cannot be decided with the customer, but is totally random. Also, it will not be able to issue any refunds.

      5.1 Use of Microsoft Windows Server

   If the customer installs Microsoft Windows Server on their VPS, they are fully responsible for ensuring the installation and use comply with Microsoft's licensing terms. Private-Hosting does not provide Windows Server licenses and does not guarantee that any provided ISO or environment includes a valid or activated Windows license. Customers must have their own valid license with applicable rights (e.g., Software Assurance and License Mobility where required). Evaluation versions of Windows Server are only allowed for testing and development purposes. Use of unlicensed or non-activated versions in production may cause the system to shut down or behave unpredictably. Private-Hosting cannot be held responsible for service interruptions or legal issues resulting from unlicensed Windows Server usage.

   6. FTP SERVICE

   On the contrary, the FTP access service is provided for the sole and sole purpose of modifying any files necessary for the management of the game server or to add enrichment files of the game itself (for example, game maps and mods). It is forbidden to use this service for purposes other than those listed above, including the range of files, regardless of the legal nature of the same. Private-Hosting can also not be held responsible for any interruption or malfunction of the Server Rent service caused by improper or incorrect use of FTP access.

   7. SERVER CONFIGURATION CHANGES

   The customer, with the tools made available to him, is free to change any configuration option within his game instance. Exceptions to this freedom are the following options:

   • Removal of the access pass to the game server (if required)

   • Change of the server name with removal of the prefix Private-Hosting (where required)

   • Change the maximum number of slots to a number that exceeds the value selected at the time of purchase.

   The above limitations may be removed by specific request. Failure to comply with the aforementioned limitations will produce an automatic notice that will be sent by email to the specific address at the time of purchase, resulting in automatic suspension of the service. It is possible to request the rehabilitation of the service through tickets.

   8. INSTALLATION OF ADDITIONAL MODULES

   The installation of additional modules requested by the customer, at the time of purchase or via tickets. This installation will be carried out by the technical staff of Private-Hosting. Private-Hosting reserves the right not to install modes that change the true nature of the game. The installation of particular modules and/or additional programs may be denied due to technical and/or performance issues. As with the installation, the update of these modules will be made free of charge, but only upon request via tickets.

   9. PUBLICATION OF CONFIDENTIAL COMMUNICATIONS

   The unauthorized publication of emails or newsletters sent by Private-Hosting is prohibited, under penalty of suspension of the service.

   10. SUPPORT:

   Private-Hosting is obliged to offer all the necessary support for the administration of the installed server, where the means available to the customer are not sufficient to meet its administration needs. Such requests should only be sent via tickets or [email protected]. Private-Hosting will provide all support for hardware issues regarding the service offered by it and only by it. Private-Hosting does not provide free support on third-party software or services external to Private-Hosting.

   11. OTHER LIMITATIONS:

   Private-Hosting may suspend the service without notice if it is used for illegal activities (for example: spam, DoS attacks, sharing and dolo). Unless otherwise specified or agreed, the installation of GRE tunnels or other forms of tunnelling is not permitted on VPS. It is also not possible to use VPS for cryptocurrency mining activities.

   11.A) BANDWIDTH

   Private-Hosting offers on all plans a base bandwidth of 5TB per month. When this threshold is reached, the server will be suspended and a ticket must be opened to give more information to the Private-Hosting staff regarding the high bandwidth usage. Private-Hosting may charge an additional fee to get more bandwidth for your service. (3.5€/tb/month)

   12. PA CONTEST:

   In case of opening a Pa gara Pal race, Private-Hosting will have the right to terminate the service immediately regardless of the final outcome of the race.

   13. RESALE OF SERVICES:

   It is expressly forbidden to use our services in order to create GRE tunnels or any type of VPN that are intended to protect against DDoS attacks services external to Private-Hosting.

   14. DATA LOSS:

   By using our services, the customer is required to periodically backup their data to an infrastructure outside the Private-Hosting, freeing Private-Hosting from any responsibility for any partial or total data loss.

   15. WITHDRAWAL:

   The Customer, who is qualified as a consumer and identified, pursuant to Article 3 of Legislative Decree no. 206/2005 (Consumer Code), in the natural person who acts for purposes unrelated to his business or professional activity, has the right to withdraw from this Contract within 14 days of purchase, but only for specific services.

   The right of withdrawal within 14 days is recognized exclusively for the following services: VPS Hosting, Web Hosting, and Minecraft Hosting, provided that the service has not yet been activated.

   For all other services, including but not limited to installation of modules, dedicated configurations, custom support, or other professional services, the right of withdrawal is excluded once the service has been activated, in accordance with Article 59 of Legislative Decree no. 206/2005.

   During the purchase process, the Customer must explicitly authorize the immediate execution of the service and acknowledge that this results in the waiver of the right of withdrawal once execution begins.

   16. EXPRESS TERMINATION CLAUSE

   In all cases of inadequacy of the obligations referred to in articles 3,4,5,6,7,8,9,10,11,12,13,14 of this contract, Private-Hosting will have the right to terminate this contract pursuant to Article 1456 of the Civil Code, without prejudice, in any case, action of revenge and risk for damage suffered.

   17. COMMUNICATIONS:

   All communications relating to the contract will be sent to the e-mail addresses assigned to the customer or prepared by Private-Hosting. Private-Hosting has a PEC address (Certified E-Mail) ([email protected]) where it is possible to recap legal communications. For the abbey communication to be legal, it is necessary that this communication comes in turn from a PEC address. Private-Hosting has the right to suspend the services in the event that it does not receive within 3 days responds to the "Deadline notification email".

   18. LIMITATION OF LIABILITY

   Private-Hosting shall not be held liable for any indirect, incidental, or consequential damages. In any case, any liability shall be limited to the total amount paid by the Customer for the affected service during the last 30 days.

   19. DATA PROCESSING AND PRIVACY

   The Customer acknowledges and accepts that their personal data will be processed in accordance with Regulation (EU) 2016/679 (GDPR). For more information, please refer to our Privacy Policy available on our website.

   20. GOVERNING LAW AND JURISDICTION

   This contract is governed by Italian law. Any disputes arising out of or related to this agreement shall be subject to the exclusive jurisdiction of the Court of Milan.

   21. MODIFICATIONS

   Private-Hosting reserves the right to modify these Terms of Service at any time. Customers will be notified in advance and continued use of the services implies acceptance of the updated terms.